Privacy Policy

Riders Syndicate (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

When you visit our site or place an order, we may collect the following information:

Personal Information
    •    Name
    •    Billing and shipping address
    •    Email address
    •    Phone number
    •    Payment details (processed securely by third-party payment providers)

Automatically Collected Information
    •    IP address
    •    Browser type and device information
    •    Pages visited and interaction data
    •    Cookies and similar tracking technologies

We use your information to:
    •    Process and fulfil orders
    •    Communicate with you about your order
    •    Provide customer support
    •    Improve our website and services
    •    Detect fraud or misuse
    •    Send marketing emails (only if you opt in)

We do not sell or rent your personal data.

We process your data under the following lawful bases:
    •    Contractual necessity – to fulfil your order
    •    Legal obligation – for tax and accounting purposes
    •    Legitimate interests – to improve our service and prevent fraud
    •    Consent – for marketing communications

You may withdraw consent at any time.

We only share your information with trusted third parties required to run our business, including:
    •    Payment processors
    •    Shipping and fulfilment providers
    •    Email and marketing platforms
    •    Website and analytics providers

These parties only receive the data necessary to perform their services and are required to protect your information.

We use cookies to:
    •    Enable site functionality
    •    Remember preferences
    •    Analyse traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We retain personal data only for as long as necessary to:
    •    Fulfil orders
    •    Meet legal and accounting obligations
    •    Resolve disputes

When no longer required, your data is securely deleted.

You have the right to:
    •    Access your personal data
    •    Correct inaccurate information
    •    Request deletion of your data
    •    Object to processing
    •    Withdraw consent
    •    Request data portability

To exercise these rights, contact us using the details below.

We take reasonable technical and organisational measures to protect your personal data. All payments are processed via secure, encrypted third-party providers. We do not store card details.

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy from time to time to reflect changes in law or business operations. Updates will be posted on this page.